Password Problems
GOOGLE/WINDOWS password syncTop of Page
Troubleshooting
Ideally your Windows password and GOOGLE passwords should be the same. here is how to set Windows and GOOGLE so they will sync using one password:
Reset your Windows password, which will sync automatically to Google. This can be any length, but it will have to be different than what it is now (The new password just has to be 1 character different than the old one to work).
Follow these Steps:
· Log into your windows computer
· Ctrl+Alt+Del
· Change password…
· Old password once
· New password twice (Use a password that is at least 8 characters)
· Wait about 10 seconds
· Try logging into Google
This will sync the passwords and allow you to login to both Windows and Google. If this does not solve the problem, contact Tech support.
Ideally your Windows password and GOOGLE passwords should be the same. here is how to set Windows and GOOGLE so they will sync using one password:
Reset your Windows password, which will sync automatically to Google. This can be any length, but it will have to be different than what it is now (The new password just has to be 1 character different than the old one to work).
Follow these Steps:
· Log into your windows computer
· Ctrl+Alt+Del
· Change password…
· Old password once
· New password twice (Use a password that is at least 8 characters)
· Wait about 10 seconds
· Try logging into Google
This will sync the passwords and allow you to login to both Windows and Google. If this does not solve the problem, contact Tech support.